Great coffee. Cool vibe. Amazing location
Awful experience with poor customer service. Mr Hope ( New owner) spent a good 5 minutes yelling at me about " couldn't I see he was busy?" After I went up after 20 minutes (first time) then at 35 minutes (second time) When I ordered coffee for my friend and myself we were one of three cars parked out front of the coffee shop. We were served by a nice young girl straight away, and sat outside to wait. After 20 minutes, I went and asked how far away our coffees were.We were told there were three people ahead of us. I was surprised, because when we arrived there were hardly any people, but it did get busier as we sat and waited.After another 15 minutes, I went to ask again, the owner virtually spun around from the coffee machine and started yelling at me!" CAN'T YOU SEE HOW BUSY I AM????THIS IS THE SECOND TIME YOU HAVE ASKED ABOUT YOUR COFFEE!!!"I apologised, and said, " Sorry, but when we came in 30 minutes ago it wasn't busy. I was only asking"He called me a liar, and said " Look around you! It's busy!"I tried to explain I was only asking, and he pointed to the machine and said, " I'M MAKING YOUR COFFEE RIGHT NOW!"At this stage I was pretty upset, and everyone in the cafe was gobsmacked.I asked him for my money back. He told me to leave AND NEVER COME BACK!We left, and a few customers asked if I was ok.I felt very intimidated and upset.My friend and I are both Bermagui locals. We will tell all of our friends to stay away.I felt very sorry for the young girl working there. This man should not be in the customer service industry if he can't cope with a question that makes him yell at a female customer.
Just plan rude. This bloke wont be here for long.
Absolutely amazing coffee spot in the heart of Bermagui. If you're ever in town, this place makes probably one of Australia's best flat whites.
One cup of real coffee and you are hooked. Everyday from 7am till 12 noon and you will get to know the warmth of this wonderful place.
Mister Hope is an Australian Cafe based in Bermagui, New South Wales. Mister Hope is located at 4 Bunga St, Bermagui NSW 2546, Australia.
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